Smart Grid AI Reduces Reactive Dispatch Volume
#1Major investor-owned utilities are deploying AI-powered outage management and fault prediction platforms at scale. Duke Energy's grid intelligence program, Eversource's smart grid initiative, and PG&E's pre-emptive public safety power shutoff (PSPS) AI all use machine learning to predict where faults will occur before they happen, and to pinpoint fault locations within seconds of an outage event. Advanced metering infrastructure (AMI) with 15-minute interval data gives AI systems granular visibility into the grid that was unavailable even five years ago. Automated switching via SCADA and Distribution Automation (DA) equipment can isolate faults and restore non-faulted sections without any human dispatch—Duke Energy estimates its automated switching already prevents millions of customer-minutes of outage annually.